Shipping Policy

Effective Date: January 2, 2025

1. Introduction

At Hexcorpec.com, we are dedicated to providing a seamless shopping experience, including transparent and efficient shipping services. This Shipping Policy outlines our shipping procedures, costs, delivery times, and other relevant information to ensure clarity and customer satisfaction.

2. Order Processing

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

  • Domestic Shipping:

    • Standard Shipping: Complimentary for all orders. Estimated delivery within 3-5 business days.
    • Expedited Shipping: Available at an additional cost of $15.00. Estimated delivery within 1-2 business days.

  • International Shipping:

    • Standard International Shipping: Available at a flat rate of $25.00. Estimated delivery within 7-14 business days.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing and carrier delays.

4. Shipping Destinations

  • Domestic: We ship to addresses within the United States, including Alaska and Hawaii.
  • International: We offer international shipping to select countries. If your country is not available at checkout, please contact us to inquire about shipping options.

5. Shipment Confirmation and Order Tracking

  • Upon shipment, you will receive a confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

  • Hexcorpec.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain products may have shipping restrictions due to local laws and regulations. If such restrictions apply, you will be notified during the checkout process.

8. Damages and Lost Packages

  • Hexcorpec.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

9. Returns and Exchanges

10. Contact Information

For any questions or concerns regarding this Shipping Policy, please contact us at:

  • Address: 542 Sorrel Dr, Flint, Michigan (MI), 48507, United States
  • Phone: (810) 744-9411
  • Email: info@hexcorepc.com