Payment Policy

Effective Date: January 2, 2025

1. Introduction

At Hexcorpec.com, we are committed to providing a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, processing procedures, and related information to ensure transparency and trust in your transactions with us.

2. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Bank Transfers: Available upon request; please contact our customer service for details.

3. Payment Processing

  • Authorization: Upon placing an order, your payment method will be authorized for the total purchase amount. This ensures that funds are available and verifies the validity of the payment method.
  • Charging: Your payment method will be charged immediately upon order confirmation.
  • Currency: All transactions are processed in U.S. Dollars (USD). If you are using a non-USD payment method, additional currency conversion fees may apply, depending on your financial institution’s policies.

4. Security Measures

We prioritize the security of your payment information:

  • Encryption: Our website employs industry-standard SSL encryption to protect your data during transmission.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of credit card information.

5. Payment Issues

If you encounter any issues during the payment process:

  • Declined Transactions: Please verify that your payment details are correct and that sufficient funds are available. If problems persist, contact your financial institution for assistance.
  • Multiple Charges: In the event of duplicate charges, please contact our customer service immediately at info@hexcorepc.com or (810) 744-9411 for resolution.

6. Fraud Prevention

To protect against fraud:

  • Verification: We may require additional verification or information before processing certain orders.
  • Order Cancellation: We reserve the right to cancel any order that appears suspicious or fraudulent.

7. Refunds

  • Processing Time: Approved refunds will be processed to the original payment method within 7-10 business days.
  • Notification: You will receive an email confirmation once the refund has been initiated.

8. Contact Information

For any questions or concerns regarding this Payment Policy, please contact us at:

  • Address: 542 Sorrel Dr, Flint, Michigan (MI), 48507, United States
  • Phone: (810) 744-9411
  • Email: info@hexcorepc.com